Translations Europe - Frequently asked questions

Frequently asked questions - FAQs

Do I pay more for urgent projects?

Yes, as urgent projects require greater mobilisation more resources. You will receive a detailed quote. In case that the deadline for the job is really tight, we will provide you a time of delivery.

What methods of payment do you accept?

You can pay by bank transfer or PayPal.

I'm not sure my text is in good English. Will the translated text have the same problems?

Definitely not. The target text will be impeccable in any way even if the source is just pidgin. Please note, however, that if the source text is ambiguous, the translation process may be slowed down and we might need to ask you questions before proceeding.

I have a text with many repetitions. Can I pay less than the full price?

If the text has parts that recur several times without many differences, allow actually faster processing, and we are able to negotiate a lower price. Please, point out this aspect when asking for the quote.

Do you make tape transcripts?

No, we do not make transcripts at present.

Do I need to provide a glossary or references?

For the professional handling of very technical texts nothing can replace glossaries. It ensures consistency between different parts of the document that may be assigned to different translators, and between different documents on the same topic. It is also the best way to make the process smooth and fast. So if you have one, do not hesitate do send it to us.

Can I mail my document in paper form or fax it?

No, we do not work with paper documents. If you need a translation from a paper document, please scan your text and send it as a picture or a PDF file.

What is the normal payment term?

All invoices should be paid no later than 30 days after the invoice date, except if another date is agreed by Veda Intertrans Ltd. Unpaid invoices will be subject to a 15% service charge (with a minimum of 50 Euros) per reminder without any prior notification.

Do you translate legal documents like birth certificates, diplomas, wills, marriage certificates?

No, we don’t as this requires sworn translators, which we are not. We can often source a sworn translator for established clients.

What languages do you translate?

We generally translate from and into English, French, Dutch, Spanish, German and Italian. For regular customers, we also offer additional languages. Make a request and we shall provide your quote.

Will you do an edit and proofreading only assignment?

Yes, we will definetely : some companies have talented employees who can translate between language pairs. However, rarely do they have the professional experience and training. Thus, you may have an initial draft undertaken by an employee to see if a full translation merits the expense. If it does, you will send that first draft to us to be fully edited and proofread into a professional final result.

How do I know that the translation is correct?

Probably you don’t, but it applies only to languages you don’t speak yourselves; but you can rely on us to ensure that our quality service meets 100% your specific requirements.

How long has your company been in the translation business?

Since 2006

How do I get a quotation for my requirements?

You can check our website at www.translations-europe.com and click the Free Quote link at the top of the home page, or you can e-mail us, or or you can phone us on……………………….

What is human translation?

This is basically the same as a professional translation, i.e. the translator and the check/ proofreader are both individuals: computer and software tools, such as memory, computer assisted translation (CAT) are adjuncts, in other words, they support the personal service but do not replace it.

Can you translate my website?

Yes, we certainly can. We always like to get involved in this process as early as possible in order to save you time, money and to avoid duplication of effort and re-working.

How can I get the best benefit out of my translation project?

If you contact us at an early stage in the project planning, we will give free advice so as to help you plan and structure the project in order to maximise your return on the time input and cost. This will improve the quality of the total inputs to the translation process to enable effective translation of the final text and the delivery of the best possible result within the timeframe for the overall project.

Can you translate my documents yesterday?

No! We certainly can achieve very rapid turnarounds. However, that does require some rapid planning, being able to identify the right translators (and for sure they are not sitting around twiddling their thumbs waiting for the phone call!) and the ability to pay the premiums required for them to work unsocial hours which necessitates higher price rates.

What is a freelance translator?

Freelance translators are sometimes referred to as “professional translators”: the terms are not exactly synonymous. The freelance translator works for himself/ herself and may be full time or part-time.

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